Contact Centres: Go from high-volume spam to meatier sales conversions

The phone rings. Surprise, surprise, it’s an unwarranted sales pitch - the last thing you want to hear. 2017 has already brought about many changes, but somethings remain consistent.

Feb 20, 2017

Why online gaming is full of lead fraud, and what to do about it

Online gaming (Casino, lottery, bingo & binary) has come to fame over the past few years. As we all know fame brings with it those looking to make a fast buck in the performance marketing arena.

Jan 27, 2017